EMPLOYEE SPOTLIGHT
LIZ AUDIE
Customer Service Representative, Customer Service
How long have you been with MMQCI and how did you first learn about our company?
I have been with MMQCI for two years now. I first noticed the building back in 2020 while on a walk on the Eastern Trail with my mom and sister. We were all intrigued by the colorful DNA helix on the building’s exterior so my mom found the website and sent it to me.
What are your primary responsibilities?
As a customer service rep, I confirm, process and review orders to ensure that our quality controls arrive to our customers in pristine condition. Along with domestic customers, I’ve started handling some of our international customers located in Canada, the UK, Hong Kong, Taiwan, and Singapore.
Describe MMQCI in three words:
Dedicated, Collaborative, Growth
What do you like best about MMQCI?
The people who work here! Since day 1 of my career at MMQCI, each and every person I have crossed paths with has been very warm and welcoming. Whether someone passes by you in the hallway, or you’re in the breakroom, you are always greeted with a smile.
How would you describe your team?
The customer service team works hard to provide the best service possible to our customers. I always think of how I would want to be treated if I were in the customer’s shoes, and my team definitely delivers some top-notch service.
What are some of the biggest changes you’ve seen since joining MMQCI?
When I first started working here, the building was in the midst of expansion. Everyone in the company had to work on the first floor and now that the beautiful second floor has been completed, it’s amazing to think that we all fit down here in the first place!
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