Placing an order with us couldn’t be simpler. We have 4 different methods of accepting your purchase orders:
Email: orders@mmqci.com
Fax: 207.885.1079
Phone: 207.885.1072
Online: Our online order form can be found here
Our Price List is updated on a yearly basis, on February 1st of each year. To request a Price List, please email us at info@mmqci.com or call us at 207.885.1072.
Typically shelf life is 12-24 months from date of manufacture (DOM). Our kits expire the last day of the month indicated by the expiration date.
If you require a tracking number for your shipment please let us know when you place an order, and it will be provided in your confirmation email.
If not paying with a 3rd party shipping account, shipping fees will be prepaid and added to the final invoice. For frozen shipments, a “Dry Ice” fee of $15.00 will be applied.
Our products are usually processed within 24 business hours of receipt and ship via overnight services within the United States.
Yes! MMQCI ships to 5 continents and over 60 countries all over the world! We also have 40+ distributors ready to help you.
Due to our stringent quality standards, MMQCI cannot re-shelve products that have been shipped. Before placing an order, please be sure the product is the correct one for your assay.
We do not require any special paperwork or tax documentation to set up your account. Simply submit a valid purchase order with complete shipping and billing information/contact info. We also accept credit card orders (Visa® or MasterCard®).
We accept Purchase Orders, Visa, Mastercard, and invoicing with 30-day terms.
MMQCI’s quality control products are uniquely designed to monitor the entire molecular diagnostic test process, as required by best practice and regulations. They are intended to be used as an external control to assist the laboratory in the detection and troubleshooting of test system errors associated with analytical variances such as reagents, equipment and operator.
The controls should be treated as you would a patient sample. Usage instructions vary from product to product; please see the included package insert
Our controls cannot be cloned sold or transferred without the explicit written consent of MMQCI
The control is NOT quantifiable by routine spectrophotometer methods because although we have mimicked genomic synthetic nucleic acid copy number, the target synthetic nucleic acid has much less mass and also contains non-human synthetic nucleic acid.
All of our products are 100% latex free.
Our controls do NOT contain infectious material. Our controls are made of synthetic nucleic acid suspended in a matrix of carrier synthetic nucleic acid of non-human species, preservatives, dye and stabilizers.